Randwick privacy policy

Privacy Policy: Edge Fit Randwick
Last Updated: February 2026

At Edge Fit Randwick, we are committed to protecting your privacy. This policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Principles.

1. Information We Collect
To provide you with high-quality fitness services, we may collect the following types of information:

Personal Identification: Name, date of birth, gender, and contact details (email, phone number, address).

Health & Fitness Data: Medical history, physical activity levels, injury reports, and bioscans/body composition results.

Financial Information: Credit card or bank account details for membership billing.

Usage Data: 24-hour access log data (fob swipes) and information on how you use our website or booking apps (e.g., Mindbody or Fresha).

2. How We Collect Your Information
We collect information directly from you when you:

Complete a membership agreement or guest register.

Fill out a pre-exercise questionnaire or health assessment.

Book a personal training session or small group class.

Interact with us via social media or our official website.

3. Purpose of Collection
We use your information to:

Manage your membership: Including processing payments and providing 24/hr gym access.

Ensure Safety: Tailoring personal training programs to your physical capabilities and medical history.

Communication: Sending updates about gym hours, class schedules, or promotional offers (you may opt-out of marketing at any time).

Improve Services: Analyzing gym usage to better schedule classes and staff.

4. Disclosure of Information
Edge Fit Randwick does not sell your personal information. We only disclose your data to:

Service Providers: Third-party platforms that assist our operations (e.g., payment processors, CRM software like Mindbody).

Emergency Services: If an incident occurs during your workout where your safety is at risk.

Legal Requirements: If required by law or to protect our legal rights.

5. Data Security
We take reasonable steps to protect your information from unauthorized access, loss, or disclosure.

Digital Data: Stored on secure servers with encrypted payment gateways.

Physical Data: Any paper-based forms are stored in locked facilities accessible only by authorized staff.

6. Access and Correction
Under the Australian Privacy Principles, you have the right to request access to the personal information we hold about you. If any information is incorrect, please contact us at the details below to have it updated.

7. Contact Us
If you have questions regarding this policy or wish to make a privacy-related complaint, please contact:

Edge Fit Randwick 24 Perouse Rd, Randwick NSW 2031

Email: [efrandwick@outlook.com]

Phone: [0447536740]